Website Privacy Policy

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The short version: this website has no forms, sets no cookies, and runs no analytics or advertising scripts. We do not collect personal information through it.

Scope of this policy

This policy applies to information collected through this website only. Information about your health care and treatment is governed by our Notice of Privacy Practices, which is provided to you at intake, posted in our office, and available on this website.

What information do we collect?

Through this website, none that identifies you. There are no contact forms, no accounts, and no newsletter signup on this site. We do not ask you to submit anything here.

The infrastructure that hosts this site keeps standard server logs, which can include IP addresses, for security and reliability. That is ordinary for any website. We do not use those logs to identify visitors and we do not combine them with anything else.

We do not process payments on this website. Payments are handled by ConvergePay, a separate service, and no card numbers pass through or are stored on this site.

When do we collect information?

We collect information when you contact us directly, by phone or email, using the details on our Contact page. That is a conversation with our office, not a website process.

How do we use your information?

If you call or email us, we use what you tell us to answer your question, schedule your care, and follow up. We do not sell it, trade it, or send you marketing you did not ask for.

Reviewing and correcting your information

You may contact us at any time using the information below to review, update, or request deletion of personal information we hold about you as a website visitor. We will respond promptly and will take reasonable steps to confirm your identity before making changes. Requests about your medical records are handled under our Notice of Privacy Practices, which has its own timelines set by California law.

How do we protect your information?

This site is served over HTTPS, which encrypts information in transit between your browser and the site. It is a static website, meaning there is no database and no login to compromise. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Please do not send personal health information by email. Email is not a secure channel. To discuss your care, call the office at (408) 366-1735.

Do Not Track

There is no common industry standard for responding to Do Not Track browser signals. This website does not track you across sites, so there is nothing for a Do Not Track signal to switch off here. You can control tracking generally through your browser settings.

Do we use cookies?

No. This website sets no cookies, and it does not use local storage or similar technologies to store anything on your device. You do not need to change any browser setting to use this site privately.

Third-party services we link to, such as the appointment scheduler and the payment processor, may set their own cookies once you are on their site. That is covered by their policies, not this one.

Analytics

This website runs no analytics. There is no Google Analytics, no tag manager, no advertising pixel, and no session recording on any page.

Fonts and other resources loaded from other companies

This site loads its typefaces from Google Fonts. When your browser requests those font files, Google receives your IP address, as it would for any resource loaded from its servers. Google’s handling of that request is governed by its own privacy policy. No other third-party resource loads automatically on our pages.

Third-party disclosure

We do not sell, trade, or otherwise transfer personally identifiable information to outside parties. This does not include the hosting provider that operates the website on our behalf. We may release information when we believe it is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of our patients, our staff, or others.

Third-party links

Our website links to services operated by other companies. These have separate and independent privacy policies, and we cannot control or accept responsibility for their content and activities.

Appointment requests are handled by WebPT at sites.webpt.com.
Payments are handled by ConvergePay.
Maps and directions link to Google Maps.
Reviews and social media link to Google, Yelp, Facebook, and Instagram.

Anything you submit through those services is governed by their disclosures. For patient records, our Notice of Privacy Practices applies.

Breach notification

In the event of a breach of personal information collected through this website, we will notify affected individuals as required by applicable law. Breaches involving your medical information are covered by our Notice of Privacy Practices, which sets out the notice you receive and how quickly.

Changes to this privacy policy

We may update this policy, and you should check this page periodically. Continued use of this website after we post a change means you acknowledge it. If we make a material change, we will place a prominent notice on the website.

Contacting us

If you have questions about this privacy policy, contact us:

Peak Physical Therapy
10580 S. De Anza Blvd.
Cupertino, CA 95014
Phone: (408) 366-1735
Email: info@peakptcupertino.com